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Frequently Asked Questions

Starting the journey to recovery can feel overwhelming, which is why we make it our priority to ensure that you understand what to expect. At Assure Recovery Center, we strive to eliminate the confusion and difficulty of the process by answering any and all of your questions. From the initial assessment to the intake process, over the course of treatment through aftercare, we are here to guide and support you.


What is Your Treatment Philosophy?

Assure Recovery Center’s approach to treatment involves a comprehensive, multidisciplinary approach that addresses both the substance use disorder and any co-occurring mental health issues or life challenges. All treatment plans are tailored to address the intricacies of each client’s needs and are delivered by a team of treatment specialists, case managers, doctors, nurses, and support staff.

In addition to utilizing the 12-step model and Smart Recovery, our therapists incorporate a variety of approaches in both group and individual therapy, including cognitive-behavioral therapy (CBT), equine-assisted therapy, motivational interviewing, experiential therapy, creative and expressive arts, patient-centered interventions, solution-focused counseling and more.

How Long is Treatment at Assure Recovery Centers?

While the duration of treatment is tailored to each individual, treatment usually lasts 25-90 days. It’s important to note that the recovery process can take anywhere from weeks to months and even years, depending on the person and their specific treatment needs. We provide ongoing support after the completion of our programs to ensure our clients successfully transition into their new life in recovery.

What Sets Assure Recovery Center Apart From Other Recovery Centers?

Assure Recovery Center strives to provide our clients with the highest quality of care and treatment. Our team of highly trained professionals have extensive experience working with individuals facing substance use and mental health issues.

Briefly Walk Me Through Your Treatment Program From Admission to Discharge.

The admission process starts with a comprehensive assessment, which creates the foundation for each client’s individualized treatment plan. During this stage, we provide education about substance use and mental health disorders as well as set realistic expectations for recovery. Once admitted, clients typically attend individual and group therapy sessions several times a week, which focus on the underlying causes of addiction, coping skills, and relapse prevention techniques. In addition, clients have the opportunity to attend family counseling sessions, workshops, and case management services if needed.

Throughout treatment, our clinicians work with each client to set goals for recovery that are both realistic and achievable. As clients progress through their treatment program, they will receive specialized assessments and be monitored for progress.

Our aftercare program includes counseling services, support groups, alumni activities, and ongoing case management services. We also provide discharge planning that includes follow-up appointments with our clinicians. At Assure Recovery Center, we are committed to helping our clients develop a strong foundation for long-term recovery success.

How Do You Deal With Difficult Patients?

At Assure Recovery Center, we recognize that each and every person faces unique challenges in their treatment journey. We strive to work with our clients to develop relationships built on trust, respect, and understanding so that our clinicians can help them overcome any difficulty they may face in the process.

That said, if a client’s behavior is violent or poses a safety risk to themselves or others, we have protocols in place for managing the situation. We also provide our clinicians with training on how to de-escalate challenging situations and promote safe and healthy communication between clients and staff.

Finally, if needed, our clinicians can refer clients to specialized treatment programs that are better suited to their individual needs. Our goal is to ensure that each client has the resources they need to succeed in recovery.

Overall, our approach is to work collaboratively with clients to address any difficulties they may face while providing a safe and supportive environment for their treatment and recovery journey.

What Types of Insurance Do You Accept?

Assure Recovery Center accepts multiple types of health insurance. We work hard to ensure that anyone who comes to us needing treatment can receive help. Our team of intake coordinators are available 24/7 to help you navigate your insurance coverage to reduce any out-of-pocket costs. Fill out our insurance verification form here for a free insurance benefits check, or call (833) 530-0291. If you do not have insurance, we can still help you understand what options may be available.

How Much Will My Copayment Be?

The cost of treatment varies depending on your individual health insurance plan. Our team of intake coordinators can help you understand what your copayment may be based on the specifics of your plan. Give us a call at (833) 530-0291 or fill out our insurance verification form here for a free insurance benefits check. We are happy to answer any questions you may have about your health insurance coverage. If you do not have insurance, we can still help you understand what options may be available to you.

What is Your New Patient Procedure?

At Assure Recovery Center, we understand that starting treatment can be a daunting experience. That’s why we make the process as straightforward and easy as possible. Our new patient procedure begins with a confidential and complimentary phone call to our treatment facility. During this call, our intake coordinators will ask you some preadmission assessment questions to best understand your needs and situation. They will also review your insurance information and answer questions you may have about our programs and services.

At Assure Recovery Center, we are dedicated to helping every person who comes to us for treatment get the help they need and deserve. If you have any questions about our new patient procedure or services offered at the center, please do not hesitate to contact us here or call (833) 530-0291.

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Begin recovery at Assure Recovery Center, a leading provider in California, specializing in evidence-based addiction treatment and mental health services.

(833) 530-0291

Take The First Step Toward Addiction Recovery at Assure Recovery Center

Assure Recovery Center prides itself on being motivated to provide compassionate and individualized care in a way that’s purposefully collaborative with every aspect of our program. Whether you are new to professional treatment or are familiar with the process, reaching out is the first step toward lasting recovery.

If you or a loved one is ready to overcome addiction and commit to life-changing treatment, we are here to help. Simply fill out our contact form and we’ll be in touch with you as soon as possible.

Start your recovery and call our 24/7 helpline today.

(833) 530-0291

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